Frequently Asked Questions

Most Common Questions

Is there a minimum quantity?

No, there is no minimum quantity required.

What is the average print area?

The maximum print area of our customized T-shirts depends on their size. However, we can do a full front and back print within the 12-16-inch range.

ADULTS:

Adult Small: 9" to 10" Width and 12" to 13" or larger Height

Adult Medium through XL: 10" to 11" Width and 12" to 13" or larger Height

Adult 2XL through 5XL: 11" to 13" Width and 13" to 14" or larger Height

We will maximize size based on the design chosen.

Are DTF transfers durable?

Yes. DTF transfers are highly durable and hold up well over repeated washes. Anchors Away Custom Tee's uses commercial-grade inks and adhesive powder for maximum stretch and crack resistance. They withstand 100+ washes without fading or peeling.

Washing Instructions for Your Shirts

How to Machine Wash:

  1. Turn your pressed shirt inside-out before washing.
  2. Separate similar colors, weight, and textures. Make sure to not overfill the washer.
  3. Use mild detergent and avoid bleach with cold water on a gentle cycle.

Warm water, harsh detergents, and aggressive wash cycles can damage both the garment and the transfer itself.

How to Dry:

We recommend hang-drying on a plastic hanger, but a drier works fine if you follow the steps below.

  1. Turn your pressed shirts inside-out before drying.
  2. Separate similar colors, weight, and textures.
  3. Use the lowest possible heat setting or Permanent Press.

What Are Your Shipping Options?

We have multiple shipping options available for you at checkout so you can receive your order as fast as possible.

Shipping Options: USPS or UPS

  • Ground Shipping (5-7 Business Days)
  • Expedited Shipping (3-5 Business Days)
  • Guaranteed 2 Day Delivery (2 Business Days)
  • Guaranteed 1 Day Delivery (1 Business Day)
  • Guaranteed Next Day Early (As Early as 12pm Next Day)
  • Saturday Delivery (Available for orders after Thursday @ 2pm) - Your address must be eligible with UPS to qualify

Do You Offer International Shipping?

Outside of the United States, we currently do not offer shipping options. However, this may change in the near future

Can I track my order?

Once your order has been shipped, you’ll get an email with all the details. If you have issues tracking your order, feel free to reach out to our amazing team via email. They’ll sort out this (and any other issue) in record time.

How Can I Check the Status of My Order?

To check the status of your order, contact us directly at sales@anchorsawaycustomtees.com and we'll provide you with the most up to date information on your order's status. You may also use the link provided in your order confirmation email.

Can I Cancel My Order?

If your order hasn't made it to our production queue, you can certainly cancel your order and be refunded in full.

We know things happen and will always do our best to accommodate our customers. All we ask is that you please be mindful when cancelling your order.

Terms and Conditions

Effective date: July 1st, 2025

Welcome to Anchors Away Custom Tee’s ("Site"), the place to purchase Anchors Away Custom Tee’s gear (each item, a "Product").

The following terms and conditions ("Terms") will apply to any purchases of Product you make on the Site.

Exchanges

We work hard to ensure that our Products are printed on quality materials and are shipped on time and accurately. We accept exchanges ONLY for the following reasons:

  • The Product itself is flawed.

  • The quality of the printing is poor.

  • The final Product is materially different from the Product presented on the Site.

If you would like to exchange a Product for any of these reasons, please email us at: support@AnchorsAwayCustomTees.com within ten (10) days of the date of delivery. Please include photographic evidence of the Product issue in your email. We will not accept any exchanges unless you contact us within ten (10) days of the date of delivery. All requests for exchanges are subject to Anchors Away Custom Tee’s discretion.

Third Party Service Providers:

Please note that we use a third-party service provider, Shopify, Inc., for certain services, including payment processing and customer service, relating to our Products and Site.

DISCLAIMER OF WARRANTIES

THE SERVICES, INCLUDING THE PRODUCTS, ARE PROVIDED ON AN "AS IS" BASIS. Anchors Away Custom Tee’s (AND ITS AGENTS, AFFILIATES, LICENSORS AND SUPPLIERS) HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON INFRINGEMENT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Limitation of Liability

TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL Anchors Away Custom Tee’s (OR ITS LICENSORS, AGENTS, PARTNERS OR SUPPLIERS) BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, WORK TOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, OR (B) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) $100 OR (II) THE AMOUNTS PAID BY YOU TO COMPANY IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM, OR (III) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.

Governing Law

These Terms are governed by and will be construed under the laws of the State of Florida, without regard to the conflicts of laws provisions thereof. The parties expressly agree that the federal and state courts located in, respectively, Naples, Florida are the most reasonable and convenient forums for resolution of any disputes arising from or relating to the subject matter of these Terms and thus designate those courts as the exclusive forums in which all such disputes shall be litigated. Accordingly, the parties consent to the jurisdiction and venue of, and service of process by, said courts.